For security, performance and efficiency reasons we only guarantee compatibility with obsolete PHP versions for software relased up to 6 months after the PHP version's official end-of-life date. You must upgrade to a newer version of PHP to restore your site. We strongly recommend using PHP 7.2.
No, it's not. This is the version PHP itself reports.
Not entirely accurate. A server can have multiple PHP versions installed at the same time. The version used by the hosting control panel and the version used by your site may be – and usually are – different.
Usually this happens by your host appending some code to the site's
For example, many cPanel-based hosts use this to enable PHP 7.2:
AddHandler application/x-httpd-php72 .php .php5 .php4 .php3
.htaccess file of your backed up site was renamed to
htaccess.bak during the extraction of your backup. This is done automatically to prevent the restoration script from failing to load when the code in your existing .htaccess is not compatible with the server you are restoring to.
As a result the .htaccess code which upgraded your PHP version is no longer present. Therefore your server has switched to its default PHP version, 5.3.29, which is not compatible with ANGIE. Hence the page you are reading right now.
Generally, you need to ask your host. Usually you can do that through their hosting control panel. Some servers require your host to reconfigure your site or your server; or move your site to a different server.
We strongly recommend using PHP 7.2.
If you do not follow the instructions below your restored site will not work
If you can change the PHP version through the hosting control panel you are in fact creating or
.htaccess files on your site. To prevent restoration problems you
should only change the PHP version for the
installation folder of your
site. Do not change the PHP version for the main folder of your site (usually
At the very end of the restoration process the
installation folder is removed. This happens when you click the Clean Up button.
Afterwards you need to go back to your hosting control panel. Change the PHP version for the
folder of your site (usually called
This should be read as a final and optional step to be taken after the ones outlined above.
Go to your hosting control panel. Use the File Manager feature to
.htaccess file in your site's main (root) folder. Scroll all the way down.
Note down any AddHandler lines you see there. If you rebuild your site's
you will need to manually append these lines at the end of the file for your site to work. If
are using our Admin Tools software and its .htaccess Maker feature you need to add these lines
the end of the “Custom .htaccess rules at the bottom of the file” option's content, removing any
other AddHandler lines which may exist therein.